Welcome to Lunaria Store! These Terms and Conditions outline the rules and regulations for using our website (www.newstylishclothing.com) and purchasing our premium contemporary wardrobe essentials.

By accessing this website and placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental/guardian consent to use our website and make purchases.

1.2 Account Responsibility

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Providing accurate and current information

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our products (dresses, pants & shorts, skirts, sweaters & sweatshirts, and tops) through:

  • Detailed descriptions
  • High-quality images
  • Size and color information

However, slight variations may occur due to monitor settings and photography limitations.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Services

We offer worldwide shipping (excluding some Asian countries and remote areas) with two options:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

3. Orders and Payments

3.1 Order Process

Your order constitutes an offer to purchase, which we accept by sending an order confirmation email.

3.2 Pricing

All prices are in USD and exclude applicable taxes and duties. We reserve the right to adjust prices at any time.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order.

3.4 Order Changes/Cancellations

You may request order changes within 1 hour of placement by contacting [email protected]. We cannot guarantee we can accommodate requests after processing begins.

4. Shipping and Delivery

4.1 Processing Time

All orders require 1-2 business days for processing before shipment.

4.2 Delivery Estimates

Delivery times are estimates only. We are not responsible for delays caused by:

  • Customs processing
  • Carrier delays
  • Incorrect shipping information
  • Force majeure events

4.3 International Orders

Customers outside the US are responsible for:

  • All customs duties, taxes, and fees
  • Providing accurate delivery information

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for items that are:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In original packaging

Non-returnable items: Final sale items, intimate apparel, personalized/customized items.

5.2 Return Process

  1. Email [email protected] within 15 days with “Return Request” in subject
  2. Include order number and product details
  3. Wait for RMA number approval
  4. Ship to: Lunaria Store Returns, 388 Kelly Street, Charlotte, US 28202

5.3 Refunds

Refunds are issued to original payment method within 7-10 business days after we receive and inspect returned items. Original shipping costs are non-refundable.

6. Intellectual Property

All content on this website (images, text, logos) is property of Lunaria Store and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use our brand name or imagery for commercial purposes

7. Limitation of Liability

Lunaria Store shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Product issues beyond our control (e.g., improper care)
  • Inaccuracies in product descriptions
  • Third-party actions (e.g., carrier delays)

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Governing Law

These Terms shall be governed by the laws of North Carolina, USA. Any disputes shall be resolved in courts located in Charlotte, NC.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the site constitutes acceptance of changes.

11. Contact Us

For questions about these Terms, please contact:

Lunaria Store
388 Kelly Street
Charlotte, US 28202
Email: [email protected]